Returns are accepted within 30 days, returns will be made by means of a gift voucher for the amount of the items to be returned and with a period of 1 year to exchange it or by bank transfer.
All returned items must be in perfect condition and with their original packaging, we reserve the right not to accept the return.
TO MAKE A RETURN, SEND US AN EMAIL OR CALL US.
Tel: +34 667 439 387
We will send you an email with the instructions to make the return.
To make returns you have to:
- Take your package to the post office and pay the cost from your home to our warehouse. (Here you are responsible for the package to arrive without problems at our warehouse) we recommend sending certified delivery under signature.
- You can choose the option in which we return your money as a gift voucher (with shipping costs included) or the option in which we refund the amount in your bank account (in this case the amount of the expenses is not returned shipping and the bank commissions generated are subtracted).